Region NCE > SBU NCE Service > Contractual Performance & Documentation
Part of the Vestas NCE Region (Northern & Central Europe), the Service North-West region covers seven countries across the Nordics, UK, Ireland, and Estonia. We pride ourselves with enhanced customer service quality. Located in Malmö, you will be part of a team responsible for documentation and contractual controlling, master data and performance related to customer service management. You will be working with a very diverse group of colleagues, as well as a wide and interesting range of customers.
Responsibilities
The position of Documentation Controller reports to Team Leader Contractual Performance & Documentation and will be a part of a Customer Service Management Strategy Department. The role handles all documentation related matters and works closely together with other members of the Customer Service Management department but will in addition have close cooperation with Construction, Operations, and other internal stakeholders, as well as customer contact when needed.
The role responsibilities include, but are not excluded to:
- Identifying the customer requirements regarding the documentation to be delivered (scope of documentation, delivery time, and format) as well as additionally country-specific documentation requirements
- Supporting creation, management, and administration of documentation according to relevant regulations and contractual agreements for all installed wind turbines
- Updating of existing documents and creating new ones according to the needs of Vestas and our customers
- Handling As Is Structure and As build documentation
- Be involved in the Hand Over To Service-process
- Participating in customer meetings
- Be involved in improvement projects and process creation
Qualifications
On a professional level you have:
- A Bachelor’s degree
- Some years of experience from documentation tasks
- High-level skills in MS Office, experience with CRM systems and preferably SAP
- You are comfortable communicating with both customers and internal stakeholders, ideally you have interacted and networked across a large, complex organization
- Experience from business partnering, stakeholder engagement and working with diverse/multu-cultural stakeholders
- Experience with Project management is a merit
- Advanced verbal and written communication skills in English is required, a good understanding of Swedish or other Nordic language is a merit
Competencies
On a personal level, we believe you have/are:
- Good in creating contacts and building relations
- Flexible and able to stay motivated in busy times
- Problem-solving mentality and ability to act confidently
- Proactive and eager for improvement
- Service-minded with a natural motivation towards giving the customers (internal and external) a great service experience
- A positive team member who can secure the daily workflow
- Detail-oriented, organized and structured with a high focus on quality
What we offer
We are a team of skilled and committed colleagues who are all enthusiastic about wind energy. We have a good atmosphere within the department, and everyone is always prepared to assist when needed. You will have the opportunity to develop a career in a global company within a very exciting industry.
Additional information
This position is based out of Malmö. If you have any questions, please reach out to Recruiter Linnéa Holm, linho@vestas.com / +46 722 062 858. Applications are handled on an ongoing basis so please apply as soon as possible and no later than June 15th, 2023. We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date.
About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.
