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The Vaults Group, a leader in security is bringing safety deposit boxes back to the High Street. This privately owned company now seeks a customer assistant to join our team in Nottingham. You will have a wonderful way with people, a keen eye for detail and excellent customer service skills.
Benefits
- Birthday off each year as a free holiday
- Company pension
- Staff discount on our services
- Eye care scheme
Direct responsibilities
- Commitment to extraordinary customer service
- Handling all inbound customer queries in a timely, efficient and friendly manner
- Maintain and secure accurate customer records
- Deliver accurate and effective administration
- Ensure commitment to all aspects of Health & Safety for our customers and staff
Key skills & qualities
- At least 2 years experience in a customer-facing role
- Trusted and able to act in the strictest of confidence at all times
- Enthusiasm and determination to deliver the best for our customers and people
- Friendly, flexible, reliable and hard-working
Job Types: Part-time, Permanent
Salary: Up to £10.66 per hour
Benefits:
- Company pension
- Employee discount
- Health & wellbeing programme
Schedule:
- Day shift
- Overtime
- Weekend availability
Ability to commute/relocate:
- Nottingham: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 2 years (preferred)
Work Location: In person
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