Senior Dynamics CE Functional Consultant – Remote with unlimited paid holiday!
Salary range: €50,000 - €65,000
About Infinity
Infinity Group is a forward-thinking Microsoft Gold Partner. We provide award-winning IT Managed Support, Networking solutions, and Digital Transformation, and deliver cutting-edge Dynamics 365 solutions to our UK-wide client base.
What is it like working at Infinity?
We understand the importance of work-life balance and flexible working, so our Professional Service team offers fully remote positions with occasional trips to the office or a Hybrid 2-3 days in the Kent head office and the rest remotely.
We are a close-knit team with a thirst for learning, who love autonomy and want to help our clients solve their business problems by thinking outside the box.
Why is this Senior Dynamics CE Functional Consultant position a great opportunity?
You’ll get the opportunity to lead and manage client projects from inception to completion. Working with the sales team to support presales activities, such as product demonstrations, along with working closely with the delivery team, to ensure projects are delivered on time, on budget, and to a high standard.
What skills and working characteristics should this person have?
- Expert functional experience in CRM configuration, standard customisation, standard workflows, dashboards, forms, views, and standard reports development
- Deep and broad knowledge of technical capabilities of Dynamics 365, including appropriate certification. Must be able to show good knowledge of practices for Dynamics 365 suite
- Good understanding of Azure and cloud technologies,
As a Senior Dynamics CE Functional Consultant you will be responsible for:
- Lead requirements gathering workshops with clients
- Write up requirements in the form of user stories in DevOps
- Lead sprint planning sessions with clients
- Customise Dynamics 365 Customer Engagement, including Sales, Customer Services, Project Service Automation, and Field Service
- Testing of our work and peer reviews
- Running ‘show and tell’ sessions including sprint retrospectives with clients
- Preparing structured training material and delivering end-user training sessions
- Managing data migration processes and being onsite with clients during go-live’ activities
- Ensure solutions provided by Infinity Group are highly maintainable, supportable, and stable over the long-term, adhering to recognised best practices
